The shelf life is usually 1 year providing the product is stored in a cool dry place out of direct sunlight. 

Our chocolates all contain soya. All of the milk and white chocolates contain dairy; (the dark chocolates do not have dairy added, but they do all have a milk warning.) We do not use other allergens on site or ingredients that may contain other allergens. Nuts are banned from every part of our factory site. Some products are not made by us (eg the marshmallow packs) These Differently branded products have different allergen warnings to the ones we make on site.

Delivery charges vary. Most orders cost £4.50 to ship but some of the heavy items have a charge of £5.99. We do not offer free shipping.

We usually use DPD as our courier for order that weigh 2kg or over. We will normally ship either same day or the next working day.  For orders under 2kg we usually send via Royal Mail 48. In the occasional event we do not have something in stock, (and it will be only a short delay,) then we may hold onto the order for a day or two. This can result in DPD producing a message saying they will deliver the parcel on a given day, and then amending it.

We can ship to the UK and the Republic of Ireland through our website. Trade orders for some of our products can be made via Ankorstore or Faire for international orders.

Yes, we can supply custom labels for most of our product lines. Please contact us for details.

We have a varied range of stockists. Our 1kg bags of flakes and bulk packs of stirrers have proven popular in cafes and restaurants while our smaller retail packs tend to go to farm foods and gift shops. A large amount of our products are sold as 'white label' and appear in a vast range of locations around the country, but under other people's branding.

We can produce large quantities of hot chocolate flakes and stirrers fairly easily. We do not manufacture other product lines on quite the same scale at the moment.